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Delivery Policy

We pride ourselves on providing fast and efficient deliveries on all orders. We also respect our customers privacy so all parcels are discretely wrapped with no box logos visible.

Next day delivery is available on orders made before 1pm subject to stock availability and the remoteness of your location. Orders made on Friday before 1pm will be delivered the following Monday.

  • Full insurance on all orders. Items damaged in transit need to be reported to us within 48hrs of delivery.
  • Next day deliveries are sent with APC Couriers (larger parcels
  • APC Couriers maintain an incredible 99.7% success rate on next day deliveries.
  • Parcel tracking is available on all orders via email and text.

 

Delivery Costs:

Our delivery rates are detailed below. Additional costs for multiple quantities of heavy items or volumetrically large items also apply, these costs will be calculated on checkout and you will be made fully aware of them before making a payment. Typically heavy bags of growing medium incur an extra charge of £2.50 per bag for deliveries to the UK mainland and £5 per bag for deliveries to all other locations.

Free Delivery?

Until further notice we are offering free standard and next day delivery on all orders over £100 to UK mainland addresses!